Nearly two-thirds of U.S. commuters who use cash for mass transit (65%) worry about not having enough cash on hand to pay for their trip, while more than one-third (36%) have actually been unable to take mass transit because they did not have enough cash on hand.
Transit moves to open fare payment
While the technology is still evolving, transit systems are hoping to outsource collection activities, reduce risk, and refocus time and effort on meeting their core goal: transporting people.