Riders can now tap to ride across the Tampa Bay region using credit and debit cards, digital wallet-enabled smart devices.
The agency partnered with INIT in 2021 for an account-based, contactless fare system with an order for fare validators, fare inspection devices, and more.
The platform offers a customer-centric approach using digital sales via the URpass app, an online store, or account-based ticketing.
Connect encompasses both physical cards and mobile payments within the eConnect mobile app.
OCTA customers will be able to validate their fare media on the OC Streetcar and OCTA Bus system.
The new ORCA system will improve the customer experience by delivering real-time account management, facilitating new payment options, maintaining customer data security, and enabling the future use of mobile devices to pay fares.
INIT was the only company awarded for both the payment acceptance devices and fare processing software.
The agency set up a zone-based fare structure by drawing a digital geographic boundary or "geofence" around the City of Central Falls.
Integration with the agency’s CAD/AVL and planning systems will allow for real-time charging plan updates according to operational needs, ensuring vehicles are charged in an economical and efficient manner.
INIT will showcase solutions that help agencies meet their current and future operational challenges at the APTA TRANSform Conference & Expo.
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