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Maintaining APC Quality with Managed Services

Maintaining APC Quality with Managed Services

Agencies rely on APC data for accurate reporting, federal funding and to ensure safe physical distancing for passengers while onboard transit vehicles. It is critical – especially during these times – that agencies have access to the most accurate APC data. This will allow them to provide service that complies with safe distancing requirements and relays accurate occupancy status to their passengers.

8 Steps For Success in Adopting Electric Buses

8 Steps For Success in Adopting Electric Buses

Battery electric and hydrogen fuel cell buses eliminate tailpipe emissions and can curb operating costs, but incorporating them into a fleet requires careful planning, training of staff, and evaluating options.

Mobile Surveillance Systems Improve Customization, Integration Options

Mobile Surveillance Systems Improve Customization, Integration Options

Innovations in mobile surveillance technology have led to higher-quality video and a wider range of options for fleet operations. High-definition video gives transit agencies detailed footage of incidents, and improvements in memory and storage have made it much more cost-effective for operations to use these solutions.

The Remaking of the Motorcoach: Big Changes Redefine Intercity Bus Travel

The Remaking of the Motorcoach: Big Changes Redefine Intercity Bus Travel

Scheduled bus lines throughout the country appear ready for takeoff. That is, they are methodically adopting the qualities of airlines, with all the complexities and strategic challenges involved. Dynamic scheduling, sophisticated pricing, reserved seating and even frequent traveler programs are giving the sector a makeover. The heightened competition is bringing added turbulence to a once sleepy mode of travel and rapidly changing its public image.

How to Make an Effective Motorcoach Marketing Program

How to Make an Effective Motorcoach Marketing Program

While it is difficult to try to generalize every operator and create a single marketing plan that could be rolled out across multiple companies, there are indeed some “best practices” that every company should implement when creating their own strategic plan. Some “best practices” that every company should implement include “engineering an experience” for customers, using email marketing data, developing a responsive website and investing in a social media presence.

What You Need to Know About Passenger Wi-FI

What You Need to Know About Passenger Wi-FI

Internet connectivity is expected everywhere as people are increasingly becoming more and more used to being connected wherever they are. The latest figures from Ericsson show global mobile data consumption has increased by 55% over the past 12 months. As the demand for Wi-Fi services on public or private transportation systems continues to grow, it’s important for operators to consider essential elements, including equipment, bandwidth and future integration, before equipping their fleets.

7 Key Considerations for Your Fleet Procurement Process

7 Key Considerations for Your Fleet Procurement Process

Fleet procurement comes with a set of challenges, many of which are unique to public-sector spending. The money that public transit systems spend belongs, in large part, to the taxpayers and the lead in any purchase process is accountable to them as well as other internal and external stakeholders.

Mass Transit Capital Planning

Mass Transit Capital Planning

An overview of the world-class best practices for assessing, prioritizing, and funding capital projects to optimize resources and align with the organization’s most critical immediate and long-term goals.

Transit Systems: Allowing and optimizing advertising programs

Transit Systems: Allowing and optimizing advertising programs

Transit systems are facing shrinking budgets and rising costs. Many are looking for different ways to raise revenue. An option is either to create or optimize revenue from an advertising program (allowing interior, exterior, shelter or transit book advertising).

Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle

Hazard Analysis: The Practice of Using Cell Phones While Operating a Transit Vehicle

The purpose of this white paper is to analyze the hazard of cell phone use while operating a transit vehicle, by examining system safety principles, available information in the public domain, recent transit incidents and policies. By Michael J. Conlon, Director of Rail and Bus Safety, Metro Transit.

Performance Beyond Words: Are Employees Most Important?

Performance Beyond Words: Are Employees Most Important?

This paper will focus on the creation of a strategic intent that involves our employees and how the words alone don't solve our industry's people and performance initiatives. Moreover, it will demonstrate that the motivational elements our transit industry must endure - are directly in front of us - namely our workers.

Growing Customers by Growing Employees

Growing Customers by Growing Employees

Growing customers can be an exciting adventure. So often, we don't think about the approaches to good customer programs that enhance our business. We also don't think hard enough about the value of growing our workforce too - which results in customer growth. However, timing in our industry couldn't be better to make this effort a priority and make our customers more aware of the benefits of public transportation.