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Cover photo for METROspectives with WSP USA's Inez Evans Benson
Videosby Alex RomanFebruary 16, 2026

WSP's Inez Evans-Benson on Customer Satisfaction and the Customer Experience

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

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Portrait of Joshua Schank, Ph.D., alongside the ACES Mobility Coalition logo.
Newsby StaffFebruary 16, 2026

ACES Mobility Coalition Selects Joshua Schank as New Executive Director

Veteran transportation innovator to lead coalition as it pushes nationwide expansion of shared autonomous mobility.

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A Parsons & Sons bus
Newsby Staff and News ReportsFebruary 12, 2026

Parsons & Sons Named METRO’s 2026 Motorcoach Operator of the Year

METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.

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The ONE Transit Board wearing newly branded hats.
Newsby StaffFebruary 12, 2026

Central Oklahoma RTA Approves New Name, Branding

The brand strategy was developed based on input from RTA board members, staff, and stakeholders, along with secondary research conducted over a months-long process.

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Fans riding VTA for Super Bowl LX.
Newsby StaffFebruary 10, 2026

VTA Delivers Record Super Bowl LX Ridership

In close coordination with regional partners including Caltrain and BART, the agency ensured convenient interagency connections and seamless transfers for game-day passengers.

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A BART railcar
NewsFebruary 9, 2026

BART Details Contingency Plans Without Funding

Because rail has high fixed costs and low marginal savings, it is impossible to close the projected FY27 $376M deficit with service cuts and fare increases alone, said agency officials.

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A picture of C-TRAN's electric bus.
Newsby StaffFebruary 6, 2026

C-TRAN Sees Fourth Consecutive Year of Ridership Growth

The total ridership includes all fixed-route bus service, C-VAN paratransit service, The Current, Vanpool, and special event service. Almost all individual routes saw year-over-year increases from 2024 to 2025.

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A woman pushes a man in a wheelchair on a rail platform.
Newsby Elora HaynesFebruary 5, 2026

Free Rides, Civil Rights, and the Legacy of Rosa Parks in 2026

Transit agencies across the U.S. commemorated Transit Equity Day with zero fares and a renewed focus on access and equity.

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Rendering of Sound Transit's Renton Transit Center
Newsby StaffFebruary 5, 2026

Seattle’s Sound Transit Breaks Ground on New Transit Center

The Renton Transit Center project will relocate and rebuild the Renton Transit Center to better serve the regional Stride S1 line, local King County Metro services, and the future RapidRide I Line.

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Photo for METROspectives episode with Ana-Maria Tomlinson
PodcastsFebruary 4, 2026

Establishing Standards & Codes in Canada, with CSA’s Ana-Maria Tomlinson

In this episode of METROspectives, METRO’s Executive Editor Alex Roman sits down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the Canadian Standards Association (CSA Group).

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