In August, customers were asked to complete the intercept survey and provide their feedback while riding RTD’s buses and trains, and the results were shared during the RTD board’s Performance Committee meeting.
Transactional data specifications can be used to help dial-a-ride and ADA paratransit services seamlessly connect systems in order to make requesting a trip easier.
A culturally diverse transit workforce brings a deeper understanding of the communities being served, an ability to overcome language barriers, and a greater sense of comfort for passengers who share cultural backgrounds with transit personnel.
The enhancements introduce nine new features, designed to significantly elevate the experience for dispatchers and call center reservationists, while further solidifying Pingo as the highest-rated paratransit platform on the market.
In fact, 2025 will see more service on the road to meet the growing market demand from both returning and new riders.
The goal of the Contra Costa Transportation Authority's service is to improve access to healthcare in the area by providing another reliable and convenient mode of transportation.
Check out the latest news and information from New York, Boston, and more.
Under the new agreement with Visalia Transit, RATP Dev USA will oversee 85 vehicles and provide a diverse range of services, including fixed route, paratransit, commuter, park shuttle, and a brand-new microtransit service.
Ned Freeman has been promoted to president, while the company is adding Allie Feakins to fill its COO role.
The technology allows passengers who are blind or have low vision to navigate the stations with a smartphone app.
During the last fiscal year (July 2023 – June 2024), the transit agency logged 75,663,343 passenger trips, a 10.4% increase over Fiscal Year 2023 (68,511,363).
Two divergent visions for the federal transit role must also focus on the supply chain.
Biz Briefs covers all the latest news from the motorcoach and public transit industries.
The most recent survey, conducted by TransPro Consulting in late April and early May, took place on all TARTA services and targeted customers riding or waiting for TARTA services at different times of day.
After finding significant success, CTS, FAST, and their supplier partner TRC have earned one of METRO’s Innovative Solutions Awards for Mobility.
Here’s a look at the Bus Roadeos held in North Carolina by the Charlotte Area Transit System and Florida by Palm Tran.
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