By simply allowing passengers to book ahead and secure a spot on the vehicle, transit managers can effectively manage real-time ridership, reduce crowding on-board, and eliminate boarding friction for popular routes.
As subways and buses see an increase in ridership, daily cleaning and disinfecting will continue across train cars and at stations.
The company measured levels from 30,000-plus trains, trams, buses, and coaches across Europe and North America.
The agency remains focused on safety and an ambitious capital improvement program, which will boost capacity ahead of the 2028 Olympic and Paralympic Games.
Respondents were asked to rate six activities according to their perceived level of safeness.
This study was completed prior to the COVID-19 pandemic, which resulted in temporary changes to the NCS schedule.
The agency will continue to monitor ridership and evaluate routes and schedules.
Government orders to stay at home, social distancing recommendations, and an unfortunate rise in unemployment have meant that transit ridership has plummeted across the globe.
Like the rest of the industry, the agency is dealing with the difficult day-to-day operation of services during the pandemic but is still looking forward to continue building a world-class transportation network.
More than one half of the respondents either work in Healthcare (39%) or Transportation/Logistics (14%), and nearly one-third (32%) have no vehicle and rely on Metrolink to get to their jobs.