Alongside discussions around safety measures, such as limiting or staggering ridership to better enable physical distancing, mandatory mask wearing, and the introduction of rules and changes enabling safe increases in system capacity, agencies have been accelerating operational changes that were already being examined pre-pandemic.
With mobile ticketing, upgrades to reduce emissions, and even the creation of e-scooters, technology is making transit more accessible and appealing for users, while also reducing its environmental impact.
Going the extra mile to ensure our passengers feel at ease, are confident, and trust that their health and safety needs are met remain our top priority — before, during, and after this pandemic.
Under the multi-year partnership, Hitachi America will design and deliver multi-channel messaging and a mobile-wallet technology for the agency's passengers.
The plan includes design improvements, restructured fares, enhanced bus corridors, and a modernized trolley network.
At the heart of the industry, marketing campaigns are what ultimately help build service awareness, promote safety, and boost accessibility, all while maintaining efficient ridership levels for transit agencies.
The multi-year project will design better bus service and integrate with Honolulu’s Rail Transit.
When users tap their route line in the Transit app, they see a map showing the live locations of transit vehicles along their route and current crowding levels.
The report also presents the last annual set of performance and condition data prior to the stay at home orders issued in the region and travel changes stemming from the COVID-19 pandemic.
The team has also partnered with Spare for the program, which will serve the tri-town area of Franklin, Foxboro, and Norfolk, Mass.