In August, the Chicago Transit Authority (CTA) will make the majority of its bus supervisor positions mobile, rather than assigned to fixed locations.
Using Bus Tracker, and a Supervisor Information Management System (SIMS), bus supervisors will have access to real-time information to better manage the on-time performance of buses, and deal proactively with bus bunching and service delays to riders.
Supervisors will also have GPS-enabled phones and wireless laptops, which will improve communication and tracking with the CTA’s Control Center. This new technology is expected to save the CTA approximately $1.5 million.
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