Metrolink Certified as a 'Most Loved Workplace'

Metrolink has been certified as a Most Loved Workplace, backed by Best Practice Institute (BPI) research and analysis.

Most Loved Workplace validation provides a look at workplace sentiment for organizations today.

“To be acknowledged as a Most Loved Workplace is a reflection of our agency’s commitment to our employees, company culture and core values,” said Darren Kettle, Metrolink CEO. “It’s significant that Metrolink staff feel valued for their contributions and happy at work, as that sentiment also extends to our customer experience.” 

Metrolink, Southern California's regional passenger rail provider, has been certified as a Most Loved Workplace because of its appreciation for the quality of life of its employees, customers, and the communities it serves.

“For our staff, to be given this designation is an honor and a tribute to the work we all do on a day-to-day basis,” said Ilyssa DeCasperis, Metrolink’s chief people officer. “This badge is testament to our staff.” 

Most Loved Workplaces certifies companies where employees are the happiest and most satisfied at work. Metrolink became certified as a Most Loved Workplace based on its scores on the Love of Workplace Index, which surveyed employees on various elements around employee satisfaction and sentiment, including the level of respect, collaboration, support, and sense of belonging they feel inside the company. 

"I started Most Loved Workplaces out of inspiration from my community of people who consciously place love for their employees at the center of their business model," said Louis Carter, the founder/CEO of BPI.

Carter's book, "In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace," identifies the specific areas needed to become a highly respected, reputable organization where people love to work with each other – a Most Loved Workplace.

In its original research that created MLW criteria, Backed by BPI, Most Loved Workplaces surveyed more than 175 companies and more than 3,000 executives across the United States, the Middle East/Northern Africa, and Southeast Asia. They found that productivity rises as employee sentiment increases, with 94% of responders saying they did three to four times more work for a company they loved and 95% saying they stayed at companies they loved three to four times longer.