Accessibility

WMATA chooses MJM for paratransit payment

Posted on August 10, 2009

The Washington Metropolitan Area Transit Authority (WMATA) tapped MJM Innovations, a firm specializing in electronic transaction processing, technology solutions and services for transportation programs, to provide electronic transaction technology that will enable the new EZ-Pay feature for the MetroAccess paratransit program.

MetroAccess EZ-Pay became available May 1 and allows customers to prepay for trips by phone or online using a credit or debit card, eliminating the need to carry cash, tokens or other paper-based forms of payment.

To provide the new EZ-Pay capabilities, WMATA is employing the EZTransport solution from MJM Innovations. Developed in 2001 and currently in use by both small and large transportation programs throughout the U.S., EZTransport utilizes a Web-based software application and a state-of-the-art transaction processing platform to enable automated fare collection and capture of fare and trip data.

With the EZTransport technology, MetroAccess customers can access their EZ-Pay accounts either by phone or online at WMATA's Website. In addition to being able to add money to their EZ-Pay accounts, customers can keep track of their account balances and view trips they've scheduled and taken. MetroAccess customer service representatives can also provide EZ-Pay account information to customers.

 

View comments or post a comment on this story. (0 Comments)

More News

GRTC, reservation network co. partner for on-demand paratransit service

Customer benefits include direct, non-stop service; requesting a trip for same-day service; and flexibility to schedule a reservation up to 30 days in advance.

MBTA testing new tech to help blind find bus stops

The agency will install Bluetooth beacons on bus stop signs that can communicate via a smartphone app to tell users how close they are to the stop.

NY MTA adding mobile app to simplify paratransit travel

The upgrade comes amid a growing outcry from people with disabilities that they are being underserved.

BraunAbility's Q-Series wheelchair lift wins design award

The new lift combines an eye-catching curved design language with innovative use of geometry, resulting not only in a 10% weight reduction over its predecessor, but also a 300% improvement in rigidity.

Profile: Donna Smith, Sr. Director, Easter Seals Project Action Consulting

Donna Smith was 18 months old when doctors detected retinoblastoma, a rare form of cancer, and removed her right eye. For the next 18 months, her mother took her on zoo trips and drilled her on all the colors before doctors took out her left eye, too.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close