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Texas paratransit partners with RouteMatch, adds tablet PCs

Posted on April 16, 2012

Sherman, Texas-based Texoma Area Paratransit System (TAPS) plan to pair RouteMatch Software's integrated passenger and vehicle management technologies with Samsung Galaxy Tablets on their fleet of 104 vehicles. Serving six counties in a region approximately 62 miles north of Dallas, TAPS is also unrolling RouteMatch's paratransit solution with automated notifications for improved passenger communications and flex deviation functionality to support 65 of their routes, including two university routes.

Having outgrown their existing ITS platform, TAPS was looking to partner with a provider committed to quality customer service, as well as one that offered a Web-based system to support their Cloud Services environment.

TAPS made the decision to choose RouteMatch Software as their technology partner and invest in the tablet solution after evaluating costlier alternatives. The agency determined that the tablet's combination of flexible technology, reliability and Web-enabled driver/dispatcher communications abilities was the best choice for a transit agency that values and implements innovative solutions. The tablets will be pre-loaded and automatically connect with RouteMatch's end-to-end passenger and vehicle management platform and integrated peripheral devices.

RouteMatch's technologies will help TAPS more effectively optimize routes, monitor vehicles and on-time performance, improve scheduling and dispatching functionalities and communications, and coordinate with other regional transportation providers.

One of the benefits of the tablets is that it can be used beyond day-to-day scheduling and dispatching and gathering real-time data. TAPS has also uploaded each tablet given to a driver with their employee training materials, handbook, and reports. Employees will even receive their electronic paycheck record on the tablet.

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