Accessibility

RouteMatch to equip North Dakota

Posted on February 5, 2013

RouteMatch Software will roll out its intelligent transportation system to 39 North Dakota Department of Transportation (NDDOT) transit systems.
By standardizing on RouteMatch's technologies, the NDDOT will be able to help transit agencies improve operational efficiencies, supporting the region's growing ridership demand and coordination efforts.

Transit systems in North Dakota will receive RouteMatch's core scheduling, dispatching, route optimization module and tablet mobile data devices for automated vehicle location, reducing paper, and improving driver and dispatcher communications.

Since RouteMatch's technologies are deployed through the Cloud, transit agencies benefit from faster deployment and access to shared resources without the need for large hardware costs and IT support.

The City of Grand Forks, for example, has experienced savings of $85,000 annually by gaining greater visibility into data and refining American Disabilities Act (ADA) eligibility and verification for its contracted demand response services. In addition, tablet mobile data devices installed on its vehicles have helped reduce idle time, save on fuel costs and maximize the use of vehicles. RouteMatch has enabled more streamlined billing and verification of trips by funding source, and Federal Transit Administration (FTA) reports can be more quickly and accurately run.

"We have had an over 30% spike in ridership over the past few years, and we want to concentrate on customer service and running efficient operations," said Dale Bergman, transit director of Grand Forks' Cities Area Transit (CAT), which runs 55,000 demand response and 329,000 fixed route trips annually.

Cities Area Transit was asked by the NDDOT to be the pilot for a regional and statewide coordination project that would upgrade Cities Area Transit call center and website to provide "One-Call/One-Click" functionality, and equip rural transit providers in North Dakota with computer-assisted scheduling and dispatch software. After fully implementing the pilot project, the NDDOT plans to implement the same model in other regional centers throughout the state.

While transit agencies gain benefits of moving from a manual system of running operations to technology and diversifying their range of technologies, the NDDOT will use the technology for centralized data management and standardized reporting. Automated and more consistent documentation of transit agency information and streamlined processes will help the Department more closely follow FTA guidelines and reporting requirements.

The NDDOT will also extend RouteMatch Software's platform for transit asset management for preventive vehicle maintenance, as well as to manage the "One Call/ One Click Call Center," enabling providers to schedule information from start to finish with multiple transportation providers. With this approach, transit agencies can more effectively serve community health and human service providers, medical facilities and nursing homes that rely on public transportation for their clients.

View comments or post a comment on this story. (0 Comments)

More News

Q’Straint’s Quantum makes passenger safety push-button easy

Wheelchair and scooter users want independent transportation, and bus drivers have a schedule to maintain. Until now those two objectives often conflicted.

Conn.'s rural residents die at higher rates due to poor access to healthcare

Rural areas have fewer doctors and public transportation is centered in more urban areas.

Pa.'s LANTA hosts seeing eye dog training

The training was conducted by Lehigh Valley volunteers in conjunction with The Seeing Eye, a Morristown, N.J.-based organization.

WMATA taps taxi companies for subsidized Md. paratransit services

The decision was a win for disability rights activists who pressed WMATA officials to avoid companies such as Uber, because they lack vehicles with wheelchair-ramps and have been sued for alleged violations of the Americans with Disabilities Act.

Capital Metro steps up to rescue those impacted by Hurricane Harvey

The agency was able to send five vehicles for the transport of 10 wheelchair passengers from a medical facility in Corpus Christi, Texas to a shelter in San Antonio. They are also offering free passes and travel training to those people that are in shelters in Austin.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close