Accessibility

RouteMatch to equip North Dakota

Posted on February 5, 2013

RouteMatch Software will roll out its intelligent transportation system to 39 North Dakota Department of Transportation (NDDOT) transit systems.
By standardizing on RouteMatch's technologies, the NDDOT will be able to help transit agencies improve operational efficiencies, supporting the region's growing ridership demand and coordination efforts.

Transit systems in North Dakota will receive RouteMatch's core scheduling, dispatching, route optimization module and tablet mobile data devices for automated vehicle location, reducing paper, and improving driver and dispatcher communications.

Since RouteMatch's technologies are deployed through the Cloud, transit agencies benefit from faster deployment and access to shared resources without the need for large hardware costs and IT support.

The City of Grand Forks, for example, has experienced savings of $85,000 annually by gaining greater visibility into data and refining American Disabilities Act (ADA) eligibility and verification for its contracted demand response services. In addition, tablet mobile data devices installed on its vehicles have helped reduce idle time, save on fuel costs and maximize the use of vehicles. RouteMatch has enabled more streamlined billing and verification of trips by funding source, and Federal Transit Administration (FTA) reports can be more quickly and accurately run.

"We have had an over 30% spike in ridership over the past few years, and we want to concentrate on customer service and running efficient operations," said Dale Bergman, transit director of Grand Forks' Cities Area Transit (CAT), which runs 55,000 demand response and 329,000 fixed route trips annually.

Cities Area Transit was asked by the NDDOT to be the pilot for a regional and statewide coordination project that would upgrade Cities Area Transit call center and website to provide "One-Call/One-Click" functionality, and equip rural transit providers in North Dakota with computer-assisted scheduling and dispatch software. After fully implementing the pilot project, the NDDOT plans to implement the same model in other regional centers throughout the state.

While transit agencies gain benefits of moving from a manual system of running operations to technology and diversifying their range of technologies, the NDDOT will use the technology for centralized data management and standardized reporting. Automated and more consistent documentation of transit agency information and streamlined processes will help the Department more closely follow FTA guidelines and reporting requirements.

The NDDOT will also extend RouteMatch Software's platform for transit asset management for preventive vehicle maintenance, as well as to manage the "One Call/ One Click Call Center," enabling providers to schedule information from start to finish with multiple transportation providers. With this approach, transit agencies can more effectively serve community health and human service providers, medical facilities and nursing homes that rely on public transportation for their clients.

View comments or post a comment on this story. (0 Comments)

More News

Program helps families talk driving with seniors, suggest alternatives

The American Occupational Therapy Association’s plan helps families identify signs that older drivers may become unsafe and makes suggestions to help seniors maintain mobility, such as using paratransit services and reduced transit fare programs.

DC Metro moves ahead with plan to use Uber, Lyft for paratransit services

Metro plans to issue an RFP to take over the service in September, with the intent to have the system in place by spring 2017. The pilot program will be for users in the Maryland suburbs, where two-thirds of MetroAccess customers live.

N.Y. MTA adds 70 wheelchair accessible MV-1's to paratransit fleet

The city’s Access-A-Ride, which already has nearly 400 MV-1s in service, is a shared-ride, door-to-door service for people unable to use public buses and subways.

Blind Institute of Technology, Uber team for Colorado job access initiative

Thanks to the agreement, a tap of the Uber app will help remove the employment barrier of getting to job interviews for blind and visually impaired BIT candidates in Colorado.

Audit leads to Calif. VTA terminating 23-year paratransit partnership

That same audit also criticized the agency for a lack of oversight over the nonprofit, which failed to supply data supporting its ridership figures during the first audit ever conducted of its $20 million annual contract.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close