Accessibility

Calif. paratransit renews MV contract

Posted on May 13, 2013

MV Transportation Inc. has been selected to continue operation of the Access Services (Access) Northern Region paratransit contract based in Van Nuys, Calif.

Access oversees curb to curb ADA paratransit service on behalf of its 43 Los Angeles County fixed-route member agencies. MV has been an Access transportation provider since 1999, and has operated and managed the Northern Region (Van Nuys) since 2002.

The new contract term will extend five base years with five one-year renewal options. Under the terms of the contract, MV will continue to manage operations, vehicle maintenance, customer service, scheduling and dispatch, and expects to provide approximately 575,000 trips per year.

In addition, MV has already begun implementing Access’ new dispatch system, StrataGen, and also plans to make further improvements to the existing phone system, radio devices and facility. The paratransit service will be provided with a fleet of approximately 180 Access and MV supplied vehicles, as well as a smaller fleet of taxicabs during peak hours furnished and operated by MV’s taxi partner. MV will employ approximately 400 professional operators and staff to run the paratransit operation.

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