MBTA, nonprofit partner for travel training program

Posted on July 18, 2013

The Massachusetts Bay Transportation Authority (MBTA) announced a partnership with a local nonprofit to provide travel training for seniors and persons with disabilities.

The travel training program, in cooperation with Somerville-based non-profit Door2Door Transportation, will be the first in a series of mobility management services organized under a consortium dubbed Ways2Go and funded with federal grant funds.

“I strongly believe there are many T customers in waiting,” said MBTA GM Dr. Beverly Scott. “All we need to do to is demonstrate how easy it is to use our system of subway trains and buses. A lot of people do not know that the T is so accessible and quite easy to use once you get the hang of it.”

In January of 2013, the MBTA’s Department of System Wide Accessibility introduced System Orientation Training, an introductory seminar for persons with disabilities interested in making use of the T’s vast array of accessible fixed route buses and subway lines. Participants in System Orientation get an overview of trip planning and hands on practice using maps, schedules and boarding buses. They also get a tour of subway and bus facilities and learn about the safety features available in stations and on vehicles. By all accounts, the program has filled a much needed information gap, according to transit officials.

At the same time, Door2Door’s Ways2Go program has been developing more detailed curricula to meet the needs of those who require more intensive assistance in order to master fixed route travel. With the new partnership, Ways2Go travel training will be available to anyone who would like additional instruction after completing system orientation training.

Travel training programs across the country are helping individuals with more complex physical and cognitive challenges become independent travelers, able to plan their own trips on fixed route rather than depending solely on paratransit services.

View comments or post a comment on this story. (0 Comments)

More News

Fed judge orders MARTA to court over paratransit service

Ordered to appear over allegations it's violating a court order, which, among other stipulations, requires MARTA to strive for an on-time performance rate of 100%.

MBTA urged to explore cost saving actions for paratransit

Possible changes presented by MASSDOT's deputy administrator included raising fares to the maximum allowed by ADA and reducing some of The Ride’s overhead costs by partnering with taxis or other transportation companies.

MARTA to privatize paratransit operations, maintenance

MV Transportation will operate and maintain the Mobility fleet. The contract requires the company to keep its on-time performance rate at 90% percent or higher, while at the same time reducing the number of customer complaints and trip requests that are denied

Texas paratransit agency lays off 59 as company loses state contract

The State of Texas Health and Human Services Commission canceled its three-year contract with TAPS Thursday morning, stating the transit company would no longer provide services for their Medicaid Non-Emergency Medical Transportation riders.

Mobility Ventures names new VP, Government & Commercial Fleet Sales

Bill Gibson brings to Mobility Ventures more than 40 years of sales and marketing experience with an extensive, proven background in automotive fleet management operations.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close