Accessibility

Quebec system short listed for paratransit program

Posted on October 28, 2013

Quebec’s Société de transport de Laval’s (STL) operational support and user information system for paratransit (SAIEV) has passed all the primary steps and is now a finalist for the 2013 Quebec Public Administration Institute Excellence award in the "e-Government" category.

"Behind all the technology and the complex systems that are designed to send real time information to clients and drivers of the SAEIV system, it is the human solution first and foremost that has allowed us to improve quality of life and increase the social inclusion of people who rely on adapted transportation," said Sylvain Yelle, sr. director, operations.

SAEIV allowed the STL to make major advances in increased efficiency through real-time regulation, route optimization, calling clients the evening before to confirm travel plans and to re-schedule cancelled pickups as well as by sending automated calls to announce the impending arrival of the vehicle.

Since its implementation in November 2012, the system has reduced stoppage time by 30% by sending a notification call to clients waiting for the bus. Same day cancellations were also reduced by making the adapted transportation system even more efficient. These are significant advances for the STL, making them better able to meet punctuality objectives and by reducing waiting times while improving performance.

Last May, the STL took home an excellence award for the SAEIV program from the Quebec Transportations Association who awarded them the 2013 Coup de cœur prize. The Canadian Urban Transit Association also awarded the STL with the Innovation Award at their annual congress in June.

The STL will find out whether it has won the AIPQ's excellence award for developing and implementing the SAEIV system in late November.

View comments or post a comment on this story. (0 Comments)

More News

Robotics project aims to aid visually impaired navigate cities

Carnegie Mellon University’s Robotics Institute is aiming to incorporate robots, smartphones, mobile applications and crowd-sourced information into a system that can help blind people navigate complicated and unfamiliar urban environments, such as transit stations.

Honolulu's Handi Van chief replaced amid service issues

Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.

For disabled students, UW campus accessibility falls short

Karen Brown, a disabled 63-year-old returning student who suffers from lupus, said she must suffer through all types of weather to get to campus via public transportation because she cannot afford the high price of accessible parking spaces on campus.

Paratransit best practices often not implemented, fed report says

There have been great gains in best practices in the areas of eligibility, telephone hold time, on-time performance, no-show policies, and origin-to-destination service, but they are often not implemented, according to the newly released National Council on Disability report.

 

Mobility Ventures donates wheelchair-accessible MV-1 to Fort Worth charity

The event, held in conjunction with APTA's 2015 Bus & Paratransit Conference, recognized Catholic Charities Fort Worth for its dedication to providing service to those in need, according to the company. 

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close