Accessibility

Quebec system short listed for paratransit program

Posted on October 28, 2013

Quebec’s Société de transport de Laval’s (STL) operational support and user information system for paratransit (SAIEV) has passed all the primary steps and is now a finalist for the 2013 Quebec Public Administration Institute Excellence award in the "e-Government" category.

"Behind all the technology and the complex systems that are designed to send real time information to clients and drivers of the SAEIV system, it is the human solution first and foremost that has allowed us to improve quality of life and increase the social inclusion of people who rely on adapted transportation," said Sylvain Yelle, sr. director, operations.

SAEIV allowed the STL to make major advances in increased efficiency through real-time regulation, route optimization, calling clients the evening before to confirm travel plans and to re-schedule cancelled pickups as well as by sending automated calls to announce the impending arrival of the vehicle.

Since its implementation in November 2012, the system has reduced stoppage time by 30% by sending a notification call to clients waiting for the bus. Same day cancellations were also reduced by making the adapted transportation system even more efficient. These are significant advances for the STL, making them better able to meet punctuality objectives and by reducing waiting times while improving performance.

Last May, the STL took home an excellence award for the SAEIV program from the Quebec Transportations Association who awarded them the 2013 Coup de cœur prize. The Canadian Urban Transit Association also awarded the STL with the Innovation Award at their annual congress in June.

The STL will find out whether it has won the AIPQ's excellence award for developing and implementing the SAEIV system in late November.

View comments or post a comment on this story. (0 Comments)

More News

Investigation finds issues with Miami-Dade paratransit contract

At various times, the county paid too much when prices should have decreased, missed deadlines to seek damages from its contractor for alleged substandard performance and failed to accurately calculate the most basic of contract functions — cost of living adjustments.

KCATA taking over neighboring city's transit services

The new contract, which begins July 1, enables city of Independence riders with disabilities who depend on paratransit services would only need to make one phone call to get transportation.

Fla. paratransit driver fired for driving drunk, injuring customer

The driver was spotted driving poorly, before slamming his brakes, causing a 90-year-old passenger to fall to the floor. According to the arrest report, the driver's blood alcohol content was more than three times the legal limit.

Website helps commuters tap multimodal options

CarFreeAtoZ plans trips in a manner similar to Google Maps or Mapquest, but it combines different transit options, such as walking, using the Metro and biking.

Tech. breakthroughs inspire personal mobility device design

Models coming on the market or in development can climb stairs, turn tight corners, make their way over trails, and are lighter and easier to maneuver than earlier generations.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close