Accessibility

Veolia wins first state-wide Medicaid contract

Posted on March 24, 2014

Veolia’s Ryan Larsen, president for its IntelliRide Division, announced it was awarded the company’s first state-wide Medicaid brokerage contract in Nebraska.

The contract is for a three-year term and includes a possible two-year extension. The contract is scheduled to take effect on May 1, 2014. Under the terms, Veolia will be the contract agent for state’s estimated 1,300 Medicaid providers and 125,000 Medicaid members, setting standards, and overseeing and verifying program compliance.

Veolia will also oversee customer service, the call center and all dispatch services. There are currently 500,000 projected trips annually.

“This is a great opportunity for Veolia,” said Larsen. “We are introducing new technology and processes in partnership with Ecolane, which will enable us to take service to a level that has not yet been achieved in a Medicaid brokerage contract. This will greatly improve the experience for customers and at the same time, allow us to utilize resources efficiently.”

Veolia will utilize Ecolane’s state-of-the-art technology for improved efficiency in the contract. Ecolane’s Demand Response Transportation software will be used for seamless reservation scheduling and dispatching.

Android-based mobile data terminals will enable dispatchers and drivers to work together to deliver more service with added efficiency and safety compliance. The technology also provides a self-service Web interface allowing customers to book on line. Customers may also elect to receive text messages informing them of their vehicle arrival time.

Veolia scored nearly double the incumbent’s score earning a nearly perfect score in the award process. The company’s management of Medicaid focuses on great customer service, adherence to compliance of CMS requirements and a commitment to providing service to eligible recipients, according to the company.

Additionally, Veolia entered into an agreement with Metro Transit in Omaha to repurpose space in the transit facility with a focus toward continued transit coordination in the future reinforcing Veolia IntelliRide’s Smart Mobility Management approach.

View comments or post a comment on this story. (0 Comments)

More News

Valley Metro, regional paratransit providers do away with transfers

Peoria's acting public works and utility director said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour.

Translink CEO addresses fare gate accessibility concerns

Attendants are meant to be present at accessible transit stations at all times to help any passengers who are unable to physically tap their Compass cards at the gate themselves.

Md. MTA to purchase 147 new paratransit vehicles

The new vehicles will be distributed to the MTA’s three mobility vendors — First Transit, MV Transportation and TransDev — with all vehicles in service within the next three to four months.

Mass.'s PVTA finds remedy to save dial-a-ride services

Officials say using separate van fleets will improve the on-time performance for the paratransit trips with no changes in dial-a-ride service.

Md. County officials oppose D.C. Metro partnership with Uber, Lyft

In a letter to Metro GM Paul J.Wiedefeld, the council members said the app-based transportation companies have a history of not providing accessible service and Metro shouldn’t reward them with a contract.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close