Accessibility

RTC of So. Nevada, Lyft team for 'on demand' paratransit pilot

Posted on February 9, 2018

As another means to expand and improve transportation services for all residents, Las Vegas’ Regional Transportation Commission of Southern Nevada (RTC) is launching a six-month pilot program with Lyft for Southern Nevada Transit Coalition (SNTC) paratransit riders beginning Monday, Feb. 12.

Here’s how it works:

  • Pilot participants can request a ride via the Lyft app. Those without access to a smartphone or require a wheelchair accessible vehicle can call the RTC Customer Care center.
  • Customers are in control and don’t have to schedule rides in advance, unless they want to. They can get a ride on-demand and be picked up within minutes.
  • Customers will continue to pay $3 one way. The RTC will subsidize the ride up to $15 each way, and if the ride costs more than $18 total, the client has the option to pay the remaining balance or cancel the ride and use their existing service. In setting the subsidy cost, the RTC determined the average Paratransit ride is 10 miles one-way.

“We are always looking for innovative ways to improve service and move customers around the valley more efficiently and effectively. This partnership with Lyft provides an efficient solution and option for paratransit customers,” said RTC GM Tina Quigley, who noted transit agencies in Boston, Washington D.C., and Orange County, Calif., have launched similar programs with great success. “Through this partnership and pilot, paratransit customers can expect more flexible service and the ability to be more spontaneous by scheduling rides on demand, something they previously could not do.”

A Transportation Network Company (TNC), such as Lyft, can provide same-day, on-demand, and/or advance scheduled transportation as an alternative to available conventional public transportation. Both ADA and non-ADA service will be provided. For the first time, the pilot program will provide the traditional paratransit customer with a same-day transportation option while also being cost-efficient for the RTC.

“Our learning from this pilot may lead to using TNCs such as Lyft to complement our other services,” Quigley explained. “Meanwhile, Lyft is educating its drivers on the pilot and how to assist passengers with wheelchairs, the visually impaired, hard of hearing, or deaf.”

The RTC’s award-winning climate-controlled Mobility Training Center (MTC), opened in 2016 as the first of its kind in the West.
The RTC’s award-winning climate-controlled Mobility Training Center (MTC), opened in 2016 as the first of its kind in the West.

The RTC’s award-winning climate-controlled Mobility Training Center (MTC), opened in 2016 as the first of its kind in the West, is another example of the transit agency’s focus on helping ensure senior citizens and residents with disabilities can learn to ride public transit with confidence and provide greater freedom of movement.

View comments or post a comment on this story. (0 Comments)

More News

Collins Bus lands $26M NYC Transit paratransit bus order

The 400 buses purchased will be built to NYCT’s custom specifications on a Ford F350 chassis.

LIRR launches new service for people with mobility issues

LIRR Care will serve as a customer assistance program for those who need an extra helping hand to navigate the railroad system.

Greater New Haven Transit launches paratransit mobile app

The app, provided by technology partner Routematch, is designed for Apple and Android devices.

GRTC announces first nationally-certified travel trainer

During GRTC’s pilot Travel Training Program, Kelsey Calder completed substantial course work and passed her final practicum in June 2018.

L.A. County awards paratransit contract to MV Transportation

The contract has extended MV Transportation's partnership with Los Angeles County into its second decade.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close