Metro Magazine

Paratransit

N.M. disabled find fault with paratransit

Santa Fe Ride customers complained to the Santa Fe Transit Advisory Board that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders. Attendees also asked about training for drivers on working with disabled clients.

L.A. Metro launches ‘Riders Club’ for seniors

Agency staff members visit senior citizen centers around Los Angeles County to teach older adults about the benefits of public transit and familiarize them with local transportation options, whether it be Metro, Foothill Transit, local Dial-A-Ride or one of the other municipal operators.

FTA releases $15.5M for tribal transit

Seventy-two American Indian and Alaska Native tribes will receive a share of the funds. In particular, the Morongo Band of Mission Indians will receive $158,999 to purchase a vehicle to launch a new dial-a-ride transit service, and the Bad River Band of Lake Superior Tribe of Chippewa Indians will receive $25,000 for a transportation planning study.

Fla.’s PSTA launches 3 new bus routes

Fla.’s PSTA launches 3 new bus routes

The North County Connectors will offer bus service to many communities that have never had transit service before. Since the routes feature smaller buses that can divert up to three-fourths of a mile off of the regular route, a greater portion of the residents in those communities will be able to take advantage of the service.

D.C. Metro gets high marks in customer survey

The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.

Ill. rural transit faces deep cuts

CountyLink, Peoria County’s popular rural transit system, will need to make several service reductions, including cutting four of its six full-time routes. Even with the cuts, the system is expected to run out of money in June.

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