With summer upon us here in the Northeast, bike ridership in our urban areas will increase, so I thought the timing was right to speak on this matter.
Several months ago I was asked to provide my opinion regarding the use of the horn by bus operators around bicyclists. Some advocate groups were concerned that more can be done with bus operators with regard to bicycle safety training. Some were of the opinion that the use of the horn is perceived by bike riders as an unfriendly gesture and it is a signal from the bus operator to “get out of my way.”
One of the most common complaints from cyclists is that honking is actually unsafe because it startles them and it is unnecessary because they “know the bus is there.” Bus operators never assume that they are seen by the cyclist; therefore the horn is an important tool and a necessity to alert cyclists that the bus is approaching. Obviously a cyclist moving against traffic toward the bus would know. This is a very dangerous situation for both cyclist and bus operator due to the possibility of someone opening a driver’s side door as the cyclist approaches which will cause the cyclist to either steer or be knocked to the right into the oncoming bus.
In passing situations, the bus operator should never assume that the cyclist is aware of the bus’s presence. Covering the brake first followed by a “timely” tap of the horn once in proximity of the cyclist is a start. Some were reluctant to agree to that and now are trying to come up with a “friendly audible” or a creative way that the bus driver can signal to a cyclist that they are approaching without necessarily using the horn. Well with both vehicles (bus/cyclist) moving, I don’t know how creative one can get. A bus audible may startle pedestrians; a flash of the high beams to alert a cyclist when a bus is approaching will send a different message to motorist and create another problem. The dilemma was coming up with wording that all would agree on, but that seemed to have become an item of contention.
The use of the horn should never be perceived as a threat. “Horn Language” is what I call it. There is the long aggressive abusive horn that is comparable to someone verbally “screaming” at you. This should be reserved for a situation where that action can be the difference between contact between the cyclist and the bus. If my last option is to startle someone into seeing and stopping as opposed to hitting them, so be it. Then there is the more favorable shorter friendlier toot, that is saying “excuse me, I just want you to be aware that I’m approaching you and I want to ensure that we both go home to our families tonight, so let's get through this.” “Get out of my way,” is not an option.
One transit agency I know of utilized their bus simulator to allow both sides to see what each is up against as both parties need to respect each other's road presence. A scenario was created which placed cyclists in unfavorable positions alongside and to the rear of the bus so they were able to get a better understanding of what bus operators are dealing with. Bus operators were then exposed to what a cyclist is up against. This was a huge success.
If you are a transit agency with a bus simulator, think about an open house and open your doors to cyclist advocate groups. Share your concerns. Sometimes walking in someone else’s shoes pays dividends. Be Safe!
Years ago, I was with Louie Maiello when someone walked over and asked him for some advice: “We’re having problems with people remembering to secure the bus before they leave their seat. Do you have any advice? How can we get them to remember?” Without missing a beat, Louie said “PIN it.” The advice seeker happened to be a veteran mechanic, so he understood and walked away to resume his work. I stood there for a while scratching my head. Pin it?
Diagnose, Prescribe & Follow-Up, are the usual doctor’s actions that are utilized when visiting the doctor’s office for whatever is ailing us. This formula should also apply within your training department with regard to the ailment of Bus Collisions.
If we encourage our operators to treat operating a bus as a shift-long Zen moment, we may be able to reduce preventable crashes by a significant amount. The “Zen Operator,” who drives precisely at all times, is also less stressed. The Zen Operator flows through difficult, tight situations easily and their body language and vibe give passengers a sense of confidence. The operator whose passengers have a white-knuckle death grip on the back of the seat in front of them is not practicing “Zen Bus Operation.”
Ah, summer. Pool parties, barbecues, the smell of honeysuckle and the sight of lightning bugs. Or — a rise in crime, agitated riders seeking air conditioning, heat stroke, a new fiscal year, and the necessary, but unpopular, fare increases. However you view the summer months, with a direct correlation between high temperatures and increased crime, it's vital for transit leaders to be asking themselves, "Have we done everything possible to keep our people safe?"
The RMS occurred last month in Albany, N.Y. and it was a truly remarkable learning experience for those in attendance. The RMS serves as a one-of-a-kind event that brings together transit risk management professionals from all across the country to focus on key topics related to safety, risk management, planning and prevention.