Bus

Portland's TriMet to fine first-time fare evaders

Posted on July 21, 2011

In addition to expanding the number of staff dedicated to fare inspection, Portland, Ore.-based transportation agency, TriMet also is shifting the focus from education to enforcement.

Six new supervisors have been hired exclusively for fare and code enforcement, and their work will move away from a warning and education focus to issuing citations and exclusions if riders are found without a valid fare.

Over the past five years, the majority of riders received a warning when found without a fare. Between 60 and 72 percent of fare enforcement resulted in a warning during this time frame.

Neil McFarlane just wrapped up his first year as TriMet GM and regularly heard concerns about whether the agency was collecting all of the fare revenue from riders.

"More fare inspection and the shift to enforcement will improve the integrity of our fare system," said McFarlane. "This change sends a clear message to our riders that they need to pay their fare or face a stiff fine even for a first offense."

The base fine for not having a valid fare is $175; exclusions from the system can extend up to 90 days.

Over the past two years, the number of staff dedicated to fare inspection was cut due to the ongoing recession and the agency's $60 million budget gap. The addition of six new supervisors dedicated to fare and code enforcement will increase the number of fare enforcers to the equivalent of 18 full-time staff. Supervisors assigned to other duties each spend an hour a day checking fares.

Additionally, TriMet has doubled the number of technicians dedicated to maintaining the Ticket Vending Machines (TVM) on the MAX platforms. TVMs perform at approximately 93 percent uptime. While checking fares, fare enforcers have access to real-time TVM performance data to verify if a machine is out of service.

With the new Fiscal Year 2012 budget that began July 1, 2011, McFarlane directed the addition of six supervisors dedicated to fare inspection. This expansion costs nearly $580,000 for the year. Of the $175 base fine, TriMet receives $69; the rest goes to the county and state.

View comments or post a comment on this story. (0 Comments)

More News

BC Transit piloting video cameras on buses

Up to six cameras will be installed on each bus. There is no live monitoring of the video which will only be removed and viewed by authorized security staff following a reported incident. Only video required for security purposes will be retained, all other video will be erased.

Calif. agencies approve merger

Pending adoption by its member entities, the merger between Victor Valley Transit Authority and Barstow Area Transit is slated to take effect July 1, 2015.

MCI Stands Up for Transportation in Pembina, Chicago and Louisville

Officials at MCI’s Pembina plant included Rep. Kevin Cramer, R-N.D.; North Dakota Commerce Department Commissioner Alan Anderson; Gail Hand, northeastern director for Sen Heidi Heitkamp, D-N.D.; Tom Brusegaard, regional director for Sen. John Hoeven, R-N.D;  Pembina County Commissioner Hetty Walker; and Cavalier, N.D. Mayor Ken Briese.

Uber adds rickshaws to service in India

Drivers are told to say ‘namaste,’ a common Indian greeting, and are encouraged to use their meters. Uber pays its drivers an additional 40 rupees, or just over 60 cents, per ride on top of the fare.

2,627 complaints lodged on Fla.'s HART bus system

The unedited complaints represent only one side of the story and often are fired off by people who are upset. HART says its own GPS and video technology shows many are plain wrong. The agency relies upon the list to target areas of customer service that are in need of improvement.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close