Bus

NY/NJ Port Authority unveils self-service kiosks

Posted on January 2, 2014

The Port Authority of New York and New Jersey installed nine new self-service information kiosks at eight locations within the Port Authority Bus Terminal (PABT).

The touch screen kiosks will provide the millions of customers who use the facility with directions to their gates and other amenities within the terminal, as well as searchable, real time bus schedule information.

The installation of these kiosks marks the first time the Port Authority has organized both facility navigation and schedule and travel information for the PABT’s two dozen bus carriers.

The integration of wayfinding and scheduling into a single system provides the 225,000 daily commuters of the PABT with a modern approach to navigating the world’s busiest bus terminal. The touch screen kiosks are a key part of the agency’s effort to modernize and revitalize the 63-year-old facility.

“Modern information kiosks at the Port Authority Bus Terminal are long overdue,” said Port Authority Executive Director Pat Foye. “The bus terminal buildings are complicated and can be difficult for passengers to navigate. On a footprint less than one and a half city blocks, there are more passenger trips per year than at LaGuardia and Newark airports combined. With these improvements, the Port Authority is living up to its commitment to its customers by improving the quality and efficiency of interstate public transit services.”

With the bus terminal at capacity during peak periods and interstate bus travel continuing to grow, the Port Authority recognizes the need for a system that increases efficiency within the terminal and accommodates future growth in bus commuting.

Using touch screen kiosks enhances the way customers find critical information about their commute and the surrounding facility and makes navigating the bus terminal easier for the everyday commuter as well as tourists and other infrequent travelers.

View comments or post a comment on this story. (0 Comments)

More News

2 NJ Transit buses collide in Lincoln Tunnel

Of the 20 people injured, none were considered serious and 13 were transported by New York City EMS to hospitals.

AC Transit launches on-demand bus service

Riders using a desktop computer, smart phone device or traditional telephone can schedule their pick-up and desired drop-off locations: reducing their wait time, arriving at their destination faster, and increasing the overall rider experience.

MVTA 'Bus on Shoulder' vehicles equipped with MTS guidance tech

The advanced Driver Assist System, utilizing a licensed GPS technology developed by the University of Minnesota, provides feedback to the driver regarding lane position – via graphic driver alert displays, virtual mirror, vibrating seat and actuated steering.

ABC Companies sells Ameritrans Bus assets

In an overall business review, it was determined this division no longer fit in ABC's overall growth strategy. The company will continue to provide parts and warranty support for Ameritrans products.

N. Va. Transportation Commission approves BRT plan

Planners estimate the new, 11-mile Tysons Corner to Alexandria bus system would attract about 8,600 new transit riders per day.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close