Detroit overhaul plan would boost fares, security

Posted on February 25, 2014

As part of the proposed blueprint for remaking the city filed in bankruptcy court, the Detroit Department of Transportation (DDOT) discussed several inefficiencies as well as a plan to address them over the next few years.

The plan of adjustment Emergency Manager Kevyn Orr filed found that DDOT is plagued by a variety of problems, including DDOT’s inability to maximize the federal grant dollars available to it. In addition, DDOT's bus fares are lower than comparable bus transit systems by approximately 30% on average, and its bus transfers are offered at significantly reduced rates, both of which result in decreased revenues.

DDOT also experiences high absenteeism among its bus drivers, which causes inefficiencies, disrupted transit service, poor customer service and higher costs. For example, in January 2013, DDOT experienced 35% absenteeism for bus operations. Even without long term disability, occupational injury, illness and accidents, absenteeism would have been 21%.

DDOT's maintenance operations are also 58% less efficient, compared with similar bus transit systems, while its vehicle maintenance relies on 31% of its hours on overtime and other time premiums to conduct maintenance, with its maintenance union resistant to initiatives that would improve maintenance service at a lower cost.

In addition, poor service and operating performance has led to dissatisfied riders and low morale among employees, which it is believed to have led to an increase in safety incidents on buses and at transportation facilities.

The report added that since the petition date, consultants have identified certain specific overhauls that could increase the efficiency of DDOT and address its issues, including:

  • Reducing the amount of overtime devoted to vehicle maintenance.
  • Seeking grants to offset preventative maintenance costs and/or capital expenditures for the modernization of facilities.
  • Increasing fares.
  • Merging shared services with the Suburban Mobility Authority for Regional Transportation and the Detroit People Mover to gain efficiencies and economies of scale.
  • Consolidating certain garages.
  • Installing transit surveillance technology on all buses to improve security.
  • Implementing an improved bus maintenance plan to reduce the number of out-of-service buses and improve on-time route performance.
  • Upgrading DDOT's information technology system to provide daily performance metrics and streamline operations.

To view the entire report, click here.

View comments or post a comment on this story. (0 Comments)

More News

Viva BRT service opens in Newmarket, Ont.

The transformation of this section of the BRT corridor, which traverses Davis Drive, includes wider streets, enhanced landscaping, and rapid transit stations designed for safety and comfort.

Fla.'s JTA sets launch date for new BRT service

The 9.4 mile Green Line on the North Corridor will feature direct, high-frequency service; 18 branded stations; complimentary Wi-Fi, a Park-n-Ride lot, and real-time bus arrival information.

Canadian bus service to block Internet streaming

Some customers have reported slow internet service, while others couldn't connect at al, due to Internet streaming issues.

Nova Bus names new east coast regional sales manager

Prior to joinging Nova, John Manzi served as eastern regional transit sales manager for a major transmission manufacturer.

Shuttle, circulator routes drawing thousands of riders in Miami

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close