Bus

Chicago targeting abuse of free, reduced fare cards

Posted on November 18, 2014

Jeremy A
Jeremy A
The Chicago Transit Authority (CTA) is targeting the fraudulent use of free and reduced-fare cards, as part of a comprehensive, ongoing effort the agency has undertaken to analyze the steady rise over the past year in the number of free and reduced-fare rides taken on CTA trains and buses.

Last month the CTA began performing card-verification efforts at rail stations throughout the city and suburbs, verifying individuals using any type of free or reduced-fare card were the cardholder listed on the face of the card. Regulations for free and reduced-fare programs — which include seniors, persons with disabilities, U-Pass, student fares and other categories — stipulate that those cards can only be used by the individual identified on the card and can’t be transferred.

Since October 2014, the CTA has collected more than 1,800 free and reduced-fare cards during the card-verification efforts. It estimates that the lost potential annualized revenue from the fraudulent use of those cards at $2.8 million.

Separately, the CTA is conducting an audit of free and reduced-fare card usage to better understand card use, and ensure that individuals who qualify for free and reduced-fare rides are actually the ones benefitting. The audit expands upon the agency’s regular monitoring of special fare programs, including free- and reduced-fare rides.

The results of the recent CTA analysis found that of approximately 600,000 RTA free, reduced-fare and paratransit cards, slightly more than 1% are being used at a frequency far above the typical average for similar cards. The approximately one percent of cards CTA identified in the audit were used 10 or more times a day, at least twice in a seven-day period.

The CTA is also working closely with the RTA to continue education efforts for free and reduced-fare ride customers, including reminding them that their cards are for their use only and that they should be sure to store them in a safe place and not share them.

View comments or post a comment on this story. (1 Comment)

More News

Calif.'s OCTA adding more New Flyer CNG buses

The buses will be used on OCTA’s Bravo! 529 Rapid Bus Service, which is Orange County’s rapid bus service that skips stops to decrease commute time.

Schetky Bus and Van Sales opens Ariz. office

The national distributor of commercial buses, school buses, and mobility vans is also committed to providing Arizona with their brand of best-in-class customer service and support.

Grande West names new CEO

Jean-Marc Landry will take over as CEO, while William Trainer will transition from his CEO role to undertake the roles and responsibilities of president and remain as a member of the board of directors.

Calif.'s SamTrans to add 55 New Flyer clean-diesel artics

Staff informed the board that this is intended to be the last diesel bus purchase that SamTrans will make because the Transit District would eventually like to convert its current fleet to electric buses in the future.

San Diego's MTS orders up to 50 more New Flyer CNG buses

MTS currently has 220 40-foot CNG New Flyer buses and 70 60-foot CNG articulated New Flyer buses in operation.

See More News

Post a Comment

Post Comment

Comments (1)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Luxury Coach & Transportation

Please sign in or register to .    Close