Outreach teams to offer services to homeless throughout L.A. Metro
Members of the teams included nurses, mental health clinicians, substance abuse counselors, and former homeless individuals, among others, who sought to help the homeless population in Los Angeles.

JulieandSteve

Outreach teams offered services and housing information to Los Angeles County's homeless population throughout the Metro system this week.
The effort is a part of the Metro Homeless Action Plan created by the Los Angeles County Transportation Authority (Metro). Two "County-City-Community" (C3) teams were deployed to reach out to homeless individuals in Metro stations, buses, and trains and direct them to homeless services. Members of the C3 teams included nurses, mental health clinicians, substance abuse counselors, and former homeless individuals, among others who sought to help the homeless population in Los Angeles.
The 12-month deployment period is also part of a case study to evaluate the needs of homeless outreach through the Metro system. Metro plans to share the study's findings with other cities and county agencies addressing homelessness issues.
“Metro’s action plan provides the blueprint for our agency to align our efforts with the city and county of Los Angeles homeless plans and make certain that the homeless on the Metro system and properties receive the proper allocation of resources,” said Metro CEO Phillip A. Washington.
The C3 teams contacted 172 homeless individuals on the Metro Red Line this week, seven of whom went to local housing and six who were provided clothing vouchers. Four follow-up appointment tokens were given and five Coordinated Entry System applications to begin access to homeless services were completed.
C3 teams will continue to ride the Red, Gold, and Green lines five days per week between 7 a.m. and 4 p.m. Metro transit security guards will work graveyard shifts to guide team deployments daily. The next team to ride the lines is scheduled on Monday, June 5.
More Management

FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide
See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
Latinos In Transit Seeks Host Organization for 2027 Leadership Summit
The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →
DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades
Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.
Read More →
D Line Expansion Fuels Growth Across LA Metro's Rail System
Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.
Read More →
Q4 Travel Data Reveals Drop in Vehicle Traffic to Manhattan Congestion Zone
NYMTC’s quarterly Travel Patterns Report provides a snapshot of travel activity throughout New York City, Long Island, the Lower Hudson Valley, and northern New Jersey using data collected from the agencies operating the region’s bridges, tunnels, and public transit systems.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →
California's BART Approves FY27 Budget While Maintaining Service Levels
The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.
Read More →