Management & Operations

Houston Metro implements callboxes to ensure on-time performance

Posted on February 4, 2016

HOUSTON — To keep buses on schedule, the Metropolitan Transit Authority of Harris County, Texas (METRO) added 60 Ritron callboxes in the yards where buses are parked and maintained, American City & County reports.

The 62 callboxes allow direct, real-time communication between driver and maintenance personnel, therefore streamlining the morning and afternoon “pullout.” The units have helped improve on-time rates, according to the manufacturer. For the full story, click here.

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