Motorcoach

ABA, Lancer to distribute crisis management video

Posted on May 15, 2012

The American Bus Association (ABA) and Lancer Insurance Co. announced that all ABA operator members are now eligible to access a free copy of Lancer’s “The First 24 Hours: How to Develop, Implement and Test a Serious Incident Response Plan.” The video was produced exclusively for Lancer’s bus and motorcoach policyholders and designed to help them build and maintain a crisis management plan.

Since 1989, Lancer has produced and distributed a large array of management and driver training video packages for the exclusive benefit of its policyholders. This is the first time the industry-leading insurer is offering one of its videos to non-policyholders.

Beginning May 15, ABA operator members will be sent an email, providing access to Lancer’s online link to the video. After filling out a short survey, they can then download the program, which runs thirty minutes in length.

Having a crisis management plan in place and periodically testing it is critical. A company’s future could be at stake if it has an incident and it’s not handled properly. The police, insurance company, federal officials, family members of passengers, the media and many others will want to get their questions answered in a timely, professional manner. Lancer’s “The First 24 Hours” crisis management plan helps operators set up a customized crisis management plan, so if there is ever an accident or incident, they will be ready.

“Crisis management should be a critical component of a company’s business plan. This added benefit to ABA members is another reason why membership in the ABA is so valuable,” said ABA President/CEO Peter Pantuso.

“Lancer believes this crisis management plan, 'The First 24 Hours,' has the potential to be a very important component in a company’s business plan, and we know the ABA’s members are among the best motorcoach, tourism and travel industry professionals, so this will give them the tools they need to build a strong crisis management plan,” said Lancer’s VP, Safety & Loss Control, Bob Crescenzo.

Related Article: Click here, to read "Motorcoach Operators Need to Be Ready for a Catastrophe."

View comments or post a comment on this story. (0 Comments)

More News

UMA operators hold 418 appointments during 'Capitol Hill Days'

In their meetings, UMA members shared information about their own businesses and rallied for backing of three critical needs: opposition of FMCSA's proposal to raise the Federal financial responsibility limits, support of Rep. Barletta's proposal  to remove CSA scores from public view until the data used to calculate the score can be improved, and support to preserve the current charter service rule.

Trailways taps Outstanding Motorcoach Driver of the Year

David Cooper of Pacific Coachways Trailways in Garden Grove, Calif., was presented by Bob Crescenzo, VP, safety & loss control, at Lancer Insurance, the awards event sponsor.

Chinatown bus passengers attack driver

State police said the driver did not speak or understand English and did not know he was supposed to stop in Richmond, Va. The driver was reportedly dragged out of his chair, while the bus was swerving in and out of lanes for a half mile or so.

ABA names new VP, Government Affairs

Suzanne Te Beau Rohde will succeed ABA's sr. VP, Government Affairs and Policy, Clyde Hart, who is retiring after 14 years.

MCI delivers J4500 to Ga. operator

Horizon Motor Coach’s new J4500 features extras like leather-trimmed seats and wood-grain accents, as well as a wheelchair lift so the company can be proactive about ADA compliance.

See More News

Post a Comment

Post Comment

Comments (0)

Please sign in or register to .    Close