PR firm to offer crisis preparation to ABA members
As part of this partnership, Kitchen Public Relations will provide a paid service to ABA's members who are looking to prepare thoroughly when reporters and the media are calling wanting answers or a company’s name is all over social media.


The American Bus Association (ABA) announced a new partnership with the New York-based public relations and crisis management firm, Kitchen Public Relations (KPR), which will enable KPR to offer ABA members a comprehensive crisis management planning service, complete with detailed, customized response plans in the event of an accident or high-profile incident.
As part of this partnership, KPR will provide a paid service to ABA's members who are looking to prepare thoroughly when reporters and the media are calling wanting answers or a company’s name is all over social media.
KPR has a strong track record in the industry of creating these plans as well as managing crisis situations for ABA members. While motorcoach accidents are rare, preparation is paramount. ABA and KPR believe that in today’s 24/7, 365 digital media environment, it’s essential that companies be ready, well in advance to mitigate the potential harmful damage to members’ hard-earned reputations and business success.
“The motorcoach industry is the safest form of surface transportation and each year bus companies provide more than 600 million passenger trips to thousands of destinations. Thankfully accidents are rare, but in today’s fast paced media world we now live in, motorcoach companies must be prepared and be ready to deal with the realities if something unforeseen happens,” said ABA President/CEO Peter J. Pantuso.
“ABA’s new Crisis Management partnership with Kitchen Public Relations will build on the work ABA has done for the past several years and will continue to do, providing the highest level of crisis communication, media relations and reputation management, and protection in the motorcoach, travel and tourism industry,” added Pantuso.
More Motorcoach

Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
ABA's Ferguson Testifies in Support of BUSES Act, National Standards for Bus Operators
The BUSES Act would create a nationwide framework preventing state and local governments from enforcing bus idling restrictions of less than 15 minutes, a threshold consistent with existing Environmental Protection Agency guidance.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
ABA Foundation’s 2025 Motorcoach Census Highlights Industry Growth, 77K Jobs
Conducted annually by Tourism Economics, the study found that 1,769 companies operating 49,543 motorcoaches are based in the US, while 122 companies operating 1,425 motorcoaches are located in Canada.
Read More →
ENC Lands Additional 10-Bus Order From Academy Bus
The latest purchase brings Academy Bus’ AXESS fleet orders to 35 vehicles as ENC continues expanding its heavy-duty transit lineup.
Read More →
American Bus Association Files Lawsuit Against NYC Over Bus Idling Rules
The lawsuit, filed in the U.S. District Court for the Southern District of New York, challenges the City’s use of its Citizens Air Complaint program.
Read More →
Avoiding Mid-Season Breakdowns: A Fleet Readiness Q&A
John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.
Read More →