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Trailways adds Canadian operator

Motorcoach| March 23, 2011
McCoy Trailways is strategically located between Toronto and Montreal, which is only about 30 minutes from the U.S. border.

Web Extra: D.C. Metro programs empower disabled riders

Accessibility| March 23, 2011
Alternatives to paratransit offered by the agency have enabled it to contain costs and provide riders with disabilities with more affordable transportation options.
Accessibility| March 23, 2011

TTC names first chief customer service officer

Chris Upfold spent almost 10 years working for the London Underground in a variety of roles, most recently as head of revenue and Inclusion, where he was responsible for planning, developing, and delivering improvements focused on customer perception and satisfaction.
Bus| March 23, 2011

Carrier selling bus A/C business

A unit of United Technologies Corp., Carrier's bus air-conditioning business, headquartered in York, Pa., had sales of approximately $60 million in 2010 and approximately 50 employees.
Accessibility| March 23, 2011

Web Extra: Maryland launches interactive voice response option for paratransit service

In the next few months, the MTA will launch the companion piece to the IVR system — Pass Web, which will allow customers to book their trips online.
Accessibility| March 23, 2011

Disabled rights committee opposes Utah fee hikes

A proposal to increase paratransit fares 60 percent by 2013 will force many riders to choose between going to medical appointments, purchasing food or refilling prescriptions, claims the Disabled Rights Action Committee. The agency said it has held off on raising fares since 2008.
Accessibility| March 23, 2011

MCI supplies coaches to Penn. VA hospital

Altoona VA’s two new coaches feature 47 forward-facing seats with footrests and cup holders; DVD entertainment systems; Cummins ISM 2007 410-hp engines; Allison B500 transmissions, and patriotic decals. The veterans use the coaches to access medical and specialty services not provided by their home facility.
Accessibility| March 23, 2011

Connecticut may cut Dial-a-Ride funds

A state budget proposal would decrease matching grants, reducing support from $8 million to $6 million.
Accessibility| March 23, 2011

MV-1 paratransit vehicle distributor wins fed purchase contract

The contract was approved on Dec. 15, 2010 and is available to all transit agencies that are members of HGACBuy (Helping Governments Across the Country Buy).
Accessibility| March 23, 2011

San Diego's NCTD taps ALC for paratransit service

ALC was one of five transportation service providers vying for the NCTD LIFT Paratransit Service contract during a competitive bidding process that began in September 2010, and culminated in a final recommendation by the evaluation committee to select ALC in December 2010.

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