NHTSA: Enforcement deters distracted driving
Two pilot projects measured the effect of increased law enforcement coupled with high-profile public education campaigns. In Syracuse, N.Y., because of high-visibility enforcement, both handheld cell phone use and texting behind the wheel declined by one-third. In Hartford, Conn., there was a 57 percent drop in handheld use and texting behind the wheel dropped by nearly three-quarters.
Increased law enforcement coupled with high-profile public education campaigns resulted in dramatic reductions in distracted driving during pilot programs held in Syracuse, N.Y., and Hartford, Conn., according to National Highway Traffic Safety Administration (NHTSA) researchers.
Each program, which was supported by $200,000 in federal funds and $100,000 from the state, examined whether increased police enforcement along with paid advertising and news media coverage could reduce distracted driving. The pilot efforts used "Phone in One Hand, Ticket in the Other" as the media campaign theme and were structured similarly to the highly-successful national seat belt campaign, "Click It or Ticket."
During four periods of stepped up enforcement over the past year, Syracuse police issued 9,587 citations for driver violations involving talking or texting on cell phones while operating a vehicle. During the same period, police in Hartford, Conn., issued 9,658 tickets for illegal phone use.
Before and after each enforcement wave, NHTSA actively observed cell phone use and conducted public awareness surveys at driver licensing offices in the two cities, which found:
In Syracuse, N.Y., because of high-visibility enforcement, both handheld cell phone use and texting behind the wheel have declined by one-third.
In Hartford, Conn., where researchers initially identified drivers talking on their cell phones at twice the frequency (which left more room for improvement), there was a 57 percent drop in handheld use and texting behind the wheel dropped by nearly three-quarters.
"The success of these pilot programs clearly show that combining strong laws with strong enforcement can bring about a sea change in public attitudes and behavior," said NHTSA Administrator David Strickland. "We applaud the work of the men and women of the Syracuse and Hartford police forces, and call on state legislatures, law enforcement and safety advocates across the nation to follow their lead."
NHTSA plans to test this same three-part formula — tough laws, strong enforcement, and ongoing public awareness — at the state-wide level next.
In 2009, nearly 5,500 fatalities and another half million injuries resulted from crashes involving a distracted driver. Overall, distraction-related fatalities represented 16 percent of total traffic fatalities in 2009.
Nationwide, 34 states, the District of Columbia, and Guam have enacted texting bans. Nine states, the District of Columbia, and the Virgin Islands have prohibited all hand-held cell phone use while driving.
Click here to see the NHTSA report on the enforcement programs in Syracuse and Hartford.
More Bus

Frontrunner Bus Group Expands with New Massachusetts Headquarters
The significantly larger facility will provide the infrastructure needed to support the company’s growing workforce, advanced technologies, and expanding product line.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
When Routine Fails: How Public Transit Must Adapt for the World Cup
The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.
Read More →
Photo Highlights from APTA's 2026 Mobility Conference
The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →
Philadelphia's SEPTA Approves Annual Transit Service Plan
Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.
Read More →A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →
WMATA Debuts 'Fares Pay for Service' Awareness Campaign
The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.
Read More →