MENU
SEARCHMCI's Coach Critical list starts with 1,000 parts and will include 1,500 by June 2012. The list, compiled with the input of operators of MCI coaches and in-house technical experts, includes both high- and low-volume parts, including those that are sometimes hard to come by.
MCI's Coach Critical list starts with 1,000 parts and will include 1,500 by June 2012. The list, compiled with the input of operators of MCI coaches and in-house technical experts, includes both high- and low-volume parts, including those that are sometimes hard to come by. MCI has made an investment of $7 million in parts inventory for its new Coach Critical parts program.
MCI has also formed a Coach Down Committee, comprised of parts engineers and technical experts that meet by phone each morning to review any open coach-down customer situations.
Related to its Reliability Driven culture, MCI has enhanced its parts procurement process to make dealing with coach-down parts orders simpler, quicker and more systematic, with more accountability, visibility and urgency across the board.
The Coach Critical parts list can be obtained through an MCI customer service representative. The program is available to private-sector operators who order over the phone and agree to pay for expedited shipping for their emergency order; Web orders do not qualify.
For more information, click here.
In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.
Read More →
The milestone delivery caps a historic contract as MTA expands its fleet to serve more than 1 million daily riders.
Read More →
Industry leaders see both promise and peril ahead as intercity bus travel rebounds, but unpredictable market forces threaten to reshape the sector.
Read More →
The expansion includes a new collision center with 32 additional parking spaces, along with a significant increase in service capacity.
Read More →
Essential strategies to strengthen your business before entering a private equity transaction.
Read More →
As the American Bus Association marks its 100th year, a new ABA Foundation report highlights the Marketplace’s role as a key revenue engine for the bus and group travel industry.
Read More →
As motorcoaches navigate increasingly congested urban corridors filled with pedestrians, cyclists, scooters, and distracted drivers, safety leaders across the industry are confronting a growing challenge: visibility.
Read More →
In this edition of Biz Briefs, we highlight the latest developments shaping the future of mobility — from manufacturers and technology providers to transit agencies and motorcoach service operators.
Read More →
A portion of this fleet investment was recently recognized during UMA EXPO 2026, where Croswell Bus Lines was presented with a commemorative $1.8 million check highlighting the company’s continued investment in its fleet and partnership with ABC.
Read More →
This year's Motorcoach Operator of the Year and Innovative Operator of the Year exemplify what it means to be a top-notch organization.
Read More →
