February 15, 2013

Co. behind Chicago transit fare payment has lowest consumer rating

CHICAGO — CBS 2 Chicago reported that Money Network, one of the companies behind the Chicago Transit Authority’s (CTA) Ventra open payment fare pass and debit card received an “F” rating from the Better Business Bureau (BBB).

The BBB told the station that Money Network received that lowest rating based on nearly 100 complaints in the last three years, including a denial of a dispute of fraudulent charges on one customer’s debit card. For the full story, click here.


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METRO Magazine - February/March 2013

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