Metro Magazine

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PATCO, SEPTA working toward fare compatibility

PATCO, SEPTA working toward fare compatibility

After SEPTA switches to its long-awaited electronic Key "smart card" fare-payment system this year, PATCO cards will be compatible with the SEPTA system, as long as the user registers its PATCO card with the agency, which will permit SEPTA to identify the user and bill PATCO for the trip.

TTC unveils 2015 'Customer Charter'

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Now in its third year, the charter is designed to track promises and improvements that benefit customers, while holding TTC’s management to account if promises are not kept. The progress against these commitments is reported to the TTC board quarterly and posted on the agency’s website.

SEFAC releases new 18 Type lift

SEFAC releases new 18 Type lift

All of the companies' mobile lifts are now manufactured out of its Baltimore headquarters. All SEFAC lifts are backed up by the service team who provide no charge, in-house technical support, annual OSHA safety inspections and everything in-between.

N.Y. MTA stand by Staten Island paratransit services

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Addressing complaints brought up by several customers and Marybeth Melendez, the former democratic hopeful for State Assembly who uses the service regularly, an MTA spokesman said complaints against Staten Island car services, which address 30% of Staten Island intra-borough trips, have remained relatively flat.

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