Call the changes a band-aid for a bigger problem, ask for further discussions.
The draft could reach the Iowa City Council for a formal vote in June.
More than 550,000 customers currently enrolled in the agency’s programs will receive new permits this fall that will enable them to take advantage of the Chicago Transit Authority and Pace’s new contactless fare payment system, using a single card to travel throughout the region.
The site will be easier to navigate and mobile device-friendly, designed to work on any smartphone or tablet. It will provide home page access to trip planning, service alerts from both 511 and the agency’s Twitter feed, and a “latest news” section.
FirstGroup will spend as much $40 million on computerized yield-management technology to replace Greyhound’s flat-rate charging plan.
Recommendations include some internal, behind-the-scenes changes that would improve the bottom line but not impact riders. Other recommendations would address customer concerns, such as eliminating the complicated zoned-fare structure for MetroRail and providing more equitable discounts for various pass types.
Inaugural event, held January 2013 in Orlando, Fla., brought together more than 3,600 tour and travel buyers and sellers, including 1,176 buyers from 632 companies.