Metro Magazine

News

D.C. Metro gets high marks in customer survey

The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.

Report: Bus market to grow 5% annually

Much of the gains will be attributable to Type C school buses, demand for which will skyrocket from 26,000 units in 2011 to 70,000 units in 2016. Growth in demand for motorcoaches, transit buses and all other buses will, in the aggregate, be much more moderate, averaging 3.7% per year through 2016, a pace consistent with longer term trends.

CHK wins Calif. contract

Upon completion of a system map and transit brochure, the company will begin the next phase of the customer information design project by developing stop signage for the city’s transit center as well as all 145 of its bus stops.

Bombardier wins Australian DMU contract

Will provide 19 additional intermediate cars to convert existing two-car train sets to three-car sets and supply seven additional new three-car train sets. This will result in a total fleet of 58 three-car Bombardier VLocity trains.

Alstom to deliver 70 Italian trains

Project development, most of the manufacturing as well as the certification, will be done in Savigliano Alstom’s site in Cuneo. The plant in Sesto San Giovanni (Milan) will be responsible for the design and manufacturing of the traction systems and auxiliary switchers. Onboard signaling systems will be delivered by the Bologna site.

VIA Rail completes upgrades

Added new scheduling options on the Ottawa-Toronto-Quebec City line and safety features at rail crossings, and renovated F40 locomotives to improve fuel efficiency and environmental sustainability.

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