Amtrak launches mobile accessibility

Posted on April 6, 2009

With the launch of a new Amtrak Guest Rewards widget and the Amtrak Guest Rewards mobile Website, members now have fast, easy access to their account either on their desktop or on the go.


The Amtrak Guest Rewards Website is now accessible via mobile device. Members can visit www.AmtrakGuestRewards.com from any Web-enabled device to view their account information, including point balance, recent transactions and current offers, as well as register for new promotions.


Amtrak partnered with Usablenet Inc. in 2006 to create a mobile product that would allow access to the Website all day, every day from any location. Customers using a Web-enabled mobile device can see a version of the site in a specially designed format optimized for their device. By visiting Amtrak.com, Amtrak2Go.com or Amtrak.mobi, users can book reservations, check train status, review or cancel reservations, sign up for train alerts and access their Amtrak Guest Rewards account.


The new Guest Rewards widget is a free, mini-application that resides on the member's desktop or personalized Internet home page, such as Google or Yahoo. Once installed, members can conveniently obtain key information about their account in quick, easily digestible snapshots. Once logged in, the information stays up-to-date automatically.


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