Amtrak to Twitter NEC updates

Posted on March 30, 2011

Amtrak is responding to customer requests to be notified directly of major Northeast Corridor service disruptions using Twitter and a new @AmtrakNEC handle in a pilot program effective on Tuesday.

Twitter users who choose to follow @AmtrakNEC will be notified of major service disruptions resulting in extreme delays or stoppage of all rail traffic, whether the issue is the result of commuter, freight or Amtrak rail equipment; severe weather; police activity; and track or other infrastructure matters.

Followers will then be notified when the corridor is significantly disrupted for Acela Express and Northeast Regional and other Amtrak trains between Washington, D.C., and Boston, Keystone Service trains between Harrisburg, Pa., and New York City, via Philadelphia and Shuttle trains between Springfield, Mass., and New Haven, Conn.

Notifications of disruptions that affect a single Amtrak train will continue to be made aboard that train — and at stations — and will not result in a tweet.

There will be a link to these tweets from Amtrak.com and they will be relayed to the news media along with the more detailed Amtrak Service Alerts already being produced and posted on Amtrak.com.

View comments or post a comment on this story. (0 Comments)

More News

Protran Technology names new director of sales

Kyley Holmstrom brings over 20 years of experience in senior management and sales, engineering operations, and purchasing in the rail industry, to the position.

NJ Transit continues closing gap on overcrowded trains

The agency's team was in Maryland earlier this week to inspect 20 railcars as a lease was being worked out.

Bombardier secures contract extension to maintain London Overground trains

The contract, originally signed in 2006 will now continue until 2030, removing a previous contract break in 2023.

San Diego NCTD celebrates SPRINTER's 10th Anniversary

The North County Transit District will hold community outreach and educational events through various SPRINTER stations.

California bullet train plan shows cost increases

Increases affect each segment of the project ranging from 20% to 35% and show revised schedules that would push out delivery dates.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close