Rail

NJ Transit completes rail mobile ticketing rollout

Posted on December 18, 2013

NJ Transit completed a systemwide rail rollout of its mobile ticketing program, expanding MyTix to the remaining two rail lines: the Northeast Corridor and Atlantic City Rail Line. MyTix enables customers to purchase and display one-way rail tickets and weekly and monthly passes, anytime, anywhere, using their smartphones.    
 
Customers can now use MyTix for travel to and from all 165 NJ Transit rail stations.

NJ Transit first introduced MyTix in April 2013 as a pilot program on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to include other rail lines.

In September, NJ Transit expanded MyTix to the Main/Bergen County and Port Jervis lines, followed in October by the Montclair-Boonton and Morris & Essex lines, and most recently in November, to the North Jersey Coast and Raritan Valley lines, as part of a gradual systemwide rail rollout of the program. Some improvements made to the agency’s MyTix app were the direct result of valuable feedback from customers using the app during the gradual rollout.

“As part of our ongoing efforts to tap into the latest technology to improve the overall customer experience, we aimed to place our mobile ticketing app into the hands of all of our rail customers by the end of this year, and we have met our goal right on schedule,” said NJ Transit Executive Director James Weinstein. “All rail customers now have the ability to treat their smartphones as both a ticket vending machine and rail ticket or pass all in one, providing for a seamless experience just in time for the busy holiday travel season.”

MyTix is available for free download on any web-enabled iOS or Android operating system, via the App Store for iOS devices and the Google Play Store for Android devices.

MyTix was designed with input from customer focus groups, as well as NJ Transit frontline rail employees and customer service staff.

View comments or post a comment on this story. (0 Comments)

More News

US High Speed Rail launches TOD Institute, conference

Will work to increase the supply of new TODs and rail systems across America and will be holding a series of national and local events bringing together business and political leaders with planners and experts to advance knowledge sharing and project deal making.

Bombardier wins 30-year Toronto light rail maintenance contract

In addition to providing equipment maintenance, Bombardier will also deliver its Automated Vehicle Inspection System and its Bombardier Orbiflo advanced condition monitoring system to automatically inspect the vehicles and provide predictive maintenance capabilities.

D.C. Metro celebrates first year of Silver Line service

More than 35,000 weekday trips were taken to or from the five new Silver Line stations last month, an average of 17,088 riders per day. 

Chicago's Metra meets on-time goal for 4th straight month

For the first half of 2015, the systemwide on-time performance rate was 95.8%. Metra, which is also tracking the top causes for train delays, also reported that 735 of 17,433 trains were tardy by six minutes or more in June.

Sound Transit's Lynwood LR extension completes environmental review

With the ROD in hand, Sound Transit can continue the process to compete for the federal funding that is necessary to help pay for the project.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close