Bus and coach manufacturer, TEMSA, announced the launch of TEMSA North America at the United Motorcoach Association Expo 2019 in Fort Lauderdale, Florida. As part of the company’s strategic vision and investment for rapid regional growth, TEMSA North America will work directly with bus operators to furnish parts, service and warranty support as well as to connect them with new vehicles from the company’s innovative line of coaches.
With more than a thousand vehicles already traveling the roads of North America, TEMSA is among the largest and fastest-growing manufacturers of coach buses operating in the U.S. and Canada today. The company is intensifying its focus on the North American market as part of the company’s strategic vision.
To support its growth plan and its growing North American customer base, TEMSA opened a national service center in Orlando, Florida, and, in the first quarter alone, will open dedicated service centers in New Jersey, Illinois, Texas and California. TEMSA North America’s field service technicians and mobile service vans are positioned and poised to provide service across all five regions in North America. TEMSA’s partner network will rapidly expand over the course of the year, with more than a dozen third-party service and warranty locations planned to open by the end of 2019.
“As a global manufacturer, it’s critical that every customer has a truly excellent experience when working with the TEMSA brand, regardless of where they are in the world,” said Hasan Yıldırım, CEO, TEMSA. “By establishing a more direct relationship with our North American operators, we’re setting a customer-centric foundation for major growth in the years ahead.”
In addition to product quality and a clear focus on the customer, TEMSA offers a steady stream of innovation and strides to support smart city initiatives. The company represents one of the few automotive manufacturers offering alternative models of electric coaches, with two vehicles ready for serial production and plans an autonomous bus for 2022.