Transdev announced that Katrina Heineking has been promoted from GM of Transdev’s contract with Valley Metro in Phoenix to regional VP, Transit Division, Southwest Region.

In her new role, Heineking will be responsible for overseeing some of the company’s larger contracts, including operations and maintenance contracts for Foothill Transit, San Diego’s Metropolitan Transit System, Valley Metro, and paratransit operations for the Regional Transportation Commission in Las Vegas.

Heineking has held progressively senior positions managing transit agencies on all levels, starting in Zanesville, Ohio at the outset of her career before moving to the Charlotte Area Transit System as the asst. GM.

Since joining Transdev 12 years ago, she has helped expand service operations and oversaw the first LEED-certified transit facility in Tucson; lowered passenger complaints by 56%; and increased miles between road calls by 25% in Austin, Texas; and more recently implemented a 20% service expansion for the 900-employee Valley Metro transit operation in Phoenix.

Heineking is an avid public transit enthusiast, spending the entirety of her 21-year career involved with improving service at every level. Since 2008, she has served as a board member of the Arizona Public Transit Association, where she currently serves as president for the association. She also serves as board member of the Southwest Transit Association and the Friends of Transit Board in Phoenix.