Motor Coach Industries increased access to its award-winning training for 2015, debuting its new Learning Management System (LMS), a comprehensive, Web-based training program for technicians. MCI will also give technicians hands-on time through its Tech Tune-Ups and will roll out several new MCI LEARN webinars.
Offering online, anytime training, LMS has been in pilot operation with several customers, and MCI is now offering the program to all MCI and Setra operators who request it. Made up of more than 150 modules, with more being added, LMS allows customers to customize their own training — and conduct it in the familiar environment of their own shop.
In addition, it includes a sophisticated tracking component, allowing managers or owners to set goals, monitor technician progress and run reports. Technicians earn credits and certificates for successfully completing modules. The MCI LMS is currently offered free of charge to customers.
“Operators have asked us for a way to bring more training directly to their technicians” said Patrick Scully, MCI executive VP. “The LMS program offers the kind of convenience, instruction and measurement guaranteed to raise a technician's skill, aptitude and knowledge. By this move, MCI has responded to a genuine marketplace need.”
LMS works with smart phones and tablets as well as PCs and Macs, allowing technicians to access the modules at their work stations. More than 100 modules have been uploaded to the system, covering most MCI and Setra systems, and new modules are being added at a rapid pace. To register for LMS training email firstname.lastname@example.org.
MCI has continued to invest in its Tech Tune-Ups and more intensive Advanced Tech Tune-Ups at its National Training Center in Louisville, Ky. For 2015, the training schedule has been expanded to 20 sessions, including several Regional Tech Tune-Ups at MCI Service Centers. The schedule is at www.mcicoach.com/training. MCI can also bring the same level of training to customer sites for a fee. Several standard classes on major systems are available, or MCI can customize-tailor a program.
MCI LEARN Webinars
MCI will also continue to offer its award-winning MCI LEARN webinars, offering new Setra modules and information on new MCI systems such as the ZF suspension and Bendix braking with Wingman adaptive cruise control and collision mitigation. The full schedule is available at www.mcicoach.com/webinar.