Metro Magazine

Bus

TTC names first chief customer service officer

Chris Upfold spent almost 10 years working for the London Underground in a variety of roles, most recently as head of revenue and Inclusion, where he was responsible for planning, developing, and delivering improvements focused on customer perception and satisfaction.

Denver RTD chooses Init ITS

Installation of the new system will support RTD's daily operations by providing powerful tools to help track and monitor the location of vehicles within their multi-modal network.

DART police to take over rail maintenance facility

Opened in 1914, the building has long been recognized as a historic treasure, but efforts to redevelop it for retail or other transit-oriented uses were unsuccessful, and the maintenance facility for the former Texas Interurban Railway has sat vacant for years.

NTSB to change 'Most Wanted' program

The new Board Order stipulates that future lists would be limited to a maximum of 10 issue areas, each supported by recommendations, and that the formerly separate state and federal Most Wanted Lists be combined into a single, comprehensive list.

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