After working with Genfare to implement a new mobile fare payment system, Alabama's The Wave decided to give some of the same capabilities to its paratransit customers, which increased efficiency and earned them an Innovative Solutions Award for 2023.
METRO's 2023 Innovative Solutions Award Winners Revealed
Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners for successful partnerships that positively impacted them. This year's crop also expanded to include passenger rail operations and their supplier partners who have done the same.