METRO's 2023 Innovative Solutions Award Winners Revealed

Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners for successful partnerships that positively impacted them. This year's crop also expanded to include passenger rail operations and their supplier partners who have done the same.

Alex Roman・Executive Editor

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September 7, 2023

METRO's 2023 Innovative Solutions Award Winners Revealed — METRO’s submission process found that no matter the strain on resources or the size of the operation, transit agencies are doing their very best to improve the customer experience, expand mobility options, and much more.
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SMRT

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METRO Magazine is pleased to announce the winners of its 2023 Innovative Solutions Award, which will be featured online, beginning Sept. 11, and in our September/October issue.

Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners who have implemented initiatives that helped them save money, run more efficiently, streamline operations, increase safety, improve customer satisfaction, increase ridership, and more. For 2023, METRO expanded the program to also acknowledge passenger rail providers and their supplier partners who are doing the same.

For the first time, this year’s awards expands to include rail operators and their supplier partners, as well as bus operations of all shapes and sizes.
Credit:
TTC

A Look at 2023's Winners

This year’s award winners are heavily focused on improving the passenger experience, including more seamless mobility options, increased safety, and building more sustainable operations and communities.

This year’s winners are:

Fresno Area Express (Calif.)/Intueor Consulting/Vontas - Increased Efficiency
Dutchess County Public Transit (Poughkeepsie, N.Y.)/Pinellas Suncoast Transit Authority (St. Petersburg, Fla.)/ Saskatoon Transit (Saskatchewan, Canada)/Preteckt - Maintenance
Santa Maria Regional Transit (Santa Maria, Calif.)/Heliox Energy - Zero Emissions
Bay Area Rapid Transit District (San Francisco, Calif.)/ELERTS - Safety & Security
Wave Transit (Wilmington, N.C.)/Moovit/Bus.Com - Mobility
Toronto Transit Commission/Hatch/BAE Systems - Rail/Community Improvement
The Wave (Mobile, Ala.)/Genfare - Fare Collection

METRO’s staff would like to thank everyone who applied, congratulations again goes to all our winners, and don’t forget to tune in online and in print to find out more about their stories.