METRO's 2023 Innovative Solutions Award Winners Revealed
Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners for successful partnerships that positively impacted them. This year's crop also expanded to include passenger rail operations and their supplier partners who have done the same.
METRO’s submission process found that no matter the strain on resources or the size of the operation, transit agencies are doing their very best to improve the customer experience, expand mobility options, and much more.
Credit:
SMRT
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METRO Magazine is pleased to announce the winners of its 2023 Innovative Solutions Award, which will be featured online, beginning Sept. 11, and in our September/October issue.
Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners who have implemented initiatives that helped them save money, run more efficiently, streamline operations, increase safety, improve customer satisfaction, increase ridership, and more. For 2023, METRO expanded the program to also acknowledge passenger rail providers and their supplier partners who are doing the same.
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For the first time, this year’s awards expands to include rail operators and their supplier partners, as well as bus operations of all shapes and sizes.
Credit:
TTC
A Look at 2023's Winners
This year’s award winners are heavily focused on improving the passenger experience, including more seamless mobility options, increased safety, and building more sustainable operations and communities.
METRO’s staff would like to thank everyone who applied, congratulations again goes to all our winners, and don’t forget to tune in online and in print to find out more about their stories.
The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.
FTA has given MARTA 15 days to provide records on crime prevention, fare evasion enforcement, and security funding as part of a broader safety investigation.
The BUSES Act would create a nationwide framework preventing state and local governments from enforcing bus idling restrictions of less than 15 minutes, a threshold consistent with existing Environmental Protection Agency guidance.
The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.
The board action follows completion of track installation at the 150-acre southern railhead in Kern County, which will serve as the staging and distribution hub for high-speed track and systems installation.
The new systems combine mobile apps, smart cards, and automatic fare capping to simplify payments, expand flexibility, and help riders access the lowest available fares.
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
