Topic : TTC

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TTC unveils 2015 'Customer Charter'

Management & Operations| January 27, 2015

Now in its third year, the charter is designed to track promises and improvements that benefit customers, while holding TTC’s management to account if promises are not kept. The progress against these commitments is reported to the TTC board quarterly and posted on the agency’s website.

TTC enhancing accessibility with priority seating

Accessibility| April 28, 2014
Blue seats will be designated for persons with disabilities, the elderly and expectant mothers. The new seating being introduced first on the system’s new articulated buses and expanded to all vehicles over the next two years.
Rail| March 5, 2014

TTC rolls out subway navigation enhancements

Will apply already existing line numbers and color-coding to the four subway and rail lines, make greater use of pictograms and improve station entrance signage across the city.
Management & Operations| December 19, 2013

TTC subway 'guards,' collectors on verge of obsolescence

A plan to begin testing single-operator subway trains next year marks the beginning of the end of the guard position (the second operator).
Rail| December 11, 2013

TTC launches free Wi-Fi at 2 subway stations

BAI Canada is paying the transit agency $25 million over 20 years for the rights to install and operate the network.
Security and Safety | October 10, 2013

Toronto Transit cops may regain power to make arrests

The transit officers were stripped of the special constable designation, which includes the power to make arrests, in 2010 following allegations they were exceeding their authority.
Bus| October 4, 2013

TTC to add 153 Nova buses to fleet

Introduced the first of the new vehicles into its fleet. The rest will enter service this December. The total cost of the purchase is $143.7 million.
Management & Operations| August 19, 2013

Toronto Transit Continues Award-Winning Suicide Prevention Program

The Crisis Link advertisement campaign in subway cars and on platforms aims to remove the stigma around mental health issues and encourages people contemplating suicide to reach out for help without feeling embarrassed or ashamed.

Rail| July 24, 2013

Toronto Transit debuts longer streetcars

The air-conditioned, low-floor vehicles, manufactured by Bombardier Transportation, are nearly twice the length of the old Canadian Light Rail Vehicles and can accommodate 250 people.
Bus| July 23, 2013

TTC - A transit system that makes Toronto proud

This 3-minute montage video of the Toronto Transit Commission's various operations and services preceded a May 2013 unveiling of its five-year Corporate Plan to its employees.

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