Topic : TTC

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Toronto Transit whistleblower program to root out internal fraud, theft

Management & Operations| July 22, 2013
The new "Integrity" program will allow the agency's 13,000 employees to anonymously report unethical or illegal behavior by co-workers or contractors.

Up to 1,400 passengers rescued from GO Transit train

Rail| July 9, 2013

The train was stuck for several hours before the rescue efforts began.

Rail| June 27, 2013

TTC renews, extends suicide prevention program

Will continue Crisis Link through July 31, 2018. The program has handled an average of 2.75 incidents per month of people contemplating suicide on the transit system. No person has ever attempted suicide on the TTC immediately after speaking with a Crisis Link counselor.
Bus| May 30, 2013

TTC’s plan highlights safety, customer service

Strategic objectives include managing risks, protecting customers, contractors and employees, and minimizing impact on the environment; cultivating an empowered, customer-focused workforce; and effective, efficient asset management that delivers reliable services in a state of good repair.
Rail| April 2, 2013

TTC creates 'personal car' for April Fool's Day

A light-hearted video shows two TTC executives acting out "offensive behaviors" such as talking loudly on cellphones and eating food, to help illustrate the faux initiative.
Rail| April 2, 2013

TTC introduces the "personal car" for April Fool's Day

The "personal car" allows customers do whatever they like while riding the subway - wear bulky backpacks, eat a meal, put their feet on the seats, play loud music, block doors and, yes, clip their nails. The "personal car" is only in affect until noon, April 1. After that, the TTC simply asks that everyone be considerate of their fellow rider.

Bus| March 1, 2013

TTC unveils commitment to 2013 improvements

Launched its first-ever Customer Charter, committing the agency to a focus on five themes: cleanliness, better information, improved responsiveness, more accessible and modern, and the renewal of vehicles.
Bus| January 17, 2013

5 TTC transit enforcement officers face criminal charges

An investigation culminated in the dismissal of eight TTC transit enforcement officers, five of whom were arrested and face charges of attempt to obstruct justice and fabricate evidence. The five officers allegedly submitted false offense tickets to individuals of no fixed address for panhandling on TTC property, loitering or trespassing.
Bus| October 18, 2012

TTC sets 12-month ridership record

From Oct. 3, 2011 to Oct. 2, 2012, the TTC carried just over 510 million riders. By the end of this year, the agency expects to have carried 514 million riders, with a projected ridership of 528 million in 2013.
Bus| October 3, 2012

Nova Bus secures $143M TTC artic order

The corrosion- and fatigue-resistant stainless steel structure of the LFS Artic, as well as its proven track record and overall design were key features for the TTC. Nova Bus vehicles for the TTC will be entirely assembled in Canada and feature a high level of Canadian content.

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