Management & Operations

San Francisco's transit chief apologizes for NextBus issues

Posted on January 24, 2017

Zac Bowling
Zac Bowling

SAN FRANCISCO — San Francisco Municipal Transportation Agency (SFMTA) Director of Transportation Ed Reiskin apologized for the NextBus outage that inconvenienced riders who rely on the system for arrival times of Muni buses and trains, SFBay reports.

Officials at the transit agency said the problem stemmed from AT&T shutting off its 2G wireless cellular network, which the NextBus system relies on to transmit data. SFMTA officials said they thought they had more time to upgrade Muni vehicles to AT&T’s 3G network.

Most of the Muni’s light rail vehicle predictions were back up on Jan. 10. Last week, the transit agency said 90% of predictions for all Muni vehicles also returned online, with the agency set to reach 100% coverage this week. For the full story, click here.

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