Successfully completed the Transportation Safety Exchange’s Comprehensive Review and was approved as a safer motor carrier.
The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.
The program recognizes local governments that strive to meet a high standard of financial transparency by opening their books to the public and providing information in a clear, consistent and user-friendly format.
Much of the gains will be attributable to Type C school buses, demand for which will skyrocket from 26,000 units in 2011 to 70,000 units in 2016. Growth in demand for motorcoaches, transit buses and all other buses will, in the aggregate, be much more moderate, averaging 3.7% per year through 2016, a pace consistent with longer term trends.
Upon completion of a system map and transit brochure, the company will begin the next phase of the customer information design project by developing stop signage for the city’s transit center as well as all 145 of its bus stops.
Funding for the Confederation Line is being provided by the Government of Canada, the Government of Ontario and the City of Ottawa.
The $175 million project would add 1.6 miles of track and two stations from Campbell to Los Gatos. Some believe the cost is too high for the relatively short extension.