The revamped system's on-time performance drops to 60% before rebounding later in the day. Officials say the problems were the result of a new vehicle fleet, new reservationists and dispatchers, and general confusion.
Rogue Valley Transportation District would no longer have to lease the facility after receiving $1 million in federal funds. Savings from ending the costly lease payments could be put into other transportation programs, such as transit options for disabled veterans.
Due to a significant spike in paratransit ridership, RiverCities Transit hired a new mobility manager, who has been tasked with screening paratransit applicants, calling doctors with follow-up questions to determine ridership eligibility, and developing a travel training program.
Private Eyes will provide background checks and pre-employment screening for all future MV Transportation employees.
Riders and Palm Beach County Commissioners confronted the agency’s executive director about delays and long rides for the elderly and others with serious health issues, resulting from a new paratransit contract. The contractor convinced Palm Tran that its vans could, on their own, handle the Palm Tran Connection contract, a job previously done by three companies.
A continuing shortage of bus drivers has forced EZ-RIDER, the public transportation provider in Midland and Odessa, Texas, to partner with a local taxi company to provide service to its paratransit riders.
The system for CTA includes a comprehensive workforce management solution with employee self-service options to support nearly 8,000 employees across more than 18 garages, terminals and facilities. The system is extended with a centralized business intelligence tool to improve visibility and reporting across CTA's operations.
Agency would pay bills before checking to see if it could cover the expenses, sources say.