In the course of researching my book Better Buses, Better Cities, I was proud to see agencies taking the challenge head on.
How and How Not To Contract For Better Transit Service
After enjoying a long period of ridership growth and expansions of rail and bus networks, American transit has found itself in a mess. Transit ridership fell in all but two cities in 2016, local budgets are stagnant, and riders are demanding higher quality services. While there are some domestic examples of how agencies are innovating, agencies must begin looking beyond the border.