The agreement resolves complaints that customers of Honolulu’s paratransit service, TheHandi-Van, who called to make or change reservations for rides, had very long telephone hold times or did not have their calls answered.
Vancouver's TransLink launches Accessible Navigation Pilot
Starting in late February, customers can download the NaviLens app through the Apple Store or Google Play to scan specialized coded decals, resembling QR codes, at three transit locations.
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