Said seniors are not aware of transit services or find them hard to navigate. Called for improvements ranging from more fixed route and shuttle bus, van and "catch-a-ride" programs, to more frequent service for seniors living on hillsides far from bus stops.
Grievances included low pay, severe discipline, and denied requests for bathroom breaks.
The Spirit of Mobility low-floor shuttle bus will be showcased in the ARBOC booth at the 2013 APTA Conference in Indianapolis, May 5 to 8.
County officials have been inundated with complaints about late pickups, no-shows, drivers getting lost, accidents and other problems.
The five-year SEATS contract caps Johnson County’s contributions for mandated paratransit services at $200,000 for Fiscal Year 2014, plus an annual increase of up to 3%.